ClearRecord

Terms of Service

Last updated: March 2026

1. Agreement

By purchasing or using ClearRecord software ("Software"), you ("Customer") agree to these Terms of Service ("Terms") with Deus Ex Machina, doing business as ClearRecord ("ClearRecord", "we", "us"). If you do not agree, do not use the Software.

2. License Grant

Subject to your payment of applicable fees, ClearRecord grants you a non-exclusive, non-transferable, limited license to install and use the Software on the number of workstations covered by your purchased subscription tier during the subscription term.

3. Subscription and Payment

4. Restrictions

You may not:

5. Software Updates

Active subscriptions include access to Software updates released during the subscription term. Updates are delivered through the Software's built-in update mechanism or via the customer portal.

6. Data and Privacy

The Software operates entirely on your local network. ClearRecord does not collect, access, or transmit any files, filenames, deletion logs, or business data from your systems. The only data transmitted to ClearRecord servers is license key validation requests (license key, seat count, software version). See our Privacy Policy for full details.

7. Compliance Disclaimer

ClearRecord is a tool designed to assist with regulatory compliance workflows. Use of the Software does not guarantee compliance with any specific regulation (HIPAA, ITAR, FINRA, FERPA, GDPR, or others). You are solely responsible for ensuring your use of the Software meets your applicable legal and regulatory obligations. Nothing in this agreement constitutes legal or compliance advice.

8. Disclaimer of Warranties

THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, CLEARRECORD DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CLEARRECORD'S TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS OR USE OF THE SOFTWARE SHALL NOT EXCEED THE AMOUNT YOU PAID TO CLEARRECORD IN THE TWELVE MONTHS PRECEDING THE CLAIM. IN NO EVENT SHALL CLEARRECORD BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.

10. Termination

Either party may terminate these Terms at any time. Upon termination, your license to use the Software ends. Termination does not entitle you to a refund except as provided in the Refund Policy. Audit records stored on your local systems remain yours and are not affected by termination.

11. Governing Law

These Terms are governed by the laws of the State of North Carolina, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of North Carolina.

12. Changes

We may update these Terms from time to time. We will notify active customers of material changes by email. Continued use of the Software after changes constitutes acceptance.

Contact

support@clearrecord.co